GetorVexa ships within the United States only.
Order Processing
Orders are processed within 1 business day of payment. Orders are not processed or shipped on weekends or public holidays.
Shipping Time
Most orders arrive within a few business days of shipment. Delivery times vary by destination, carrier performance, weather, and order volume. All delivery dates are estimates and are not guaranteed. Please do not schedule a vehicle out of service based on an estimated delivery date.
Multiple Shipments
Larger orders and multi-piece kits may ship from more than one warehouse and can arrive in separate packages on different days. This is normal and does not mean part of your order is missing. Each shipment has its own tracking number.
Heavy and Oversized Items
Complete engine kits, cylinder heads, and similar heavy items may ship via freight or require additional handling time. If an order requires freight, we will contact you before shipping.
Tracking
You will receive a shipping confirmation email with tracking details once your order ships. Allow 24 to 48 hours for tracking to begin updating.
Inspect on Arrival
Check every shipment when it arrives, before scheduling the job. Report damaged, defective, or incorrect items within 48 hours of delivery at info@getorvexa.com with your order number and photos.
Incorrect Shipping Information
Please confirm your shipping address at checkout. We are not responsible for delays or delivery failures caused by incorrect or incomplete address details. Commercial addresses should include the business name.
Questions
Contact info@getorvexa.com with your order number.